General

Where can I find my license key? Please follow the steps listed below: Go to https://wpgateways.com/my-account/ and login if you are not logged in already. Click on the "Subscriptions" link on the left hand side panel. Click on the subscription number or the "View" button associated with your active subscription. Scroll down the resulting page and find...

I need to update the plugin but it says "Automatic update is unavailable for this plugin" in the WP admin dashboard To access automatic dashboard updates, please make sure you have activated your license key on the site where you have it installed from under the Tools menu. If you would like to manually update the plugin, you should either unzip the archive locally and overwrite the plugin files using the...

How do I cancel my subscription We are sorry to see you go, but if for whatever reason you want to cancel your subscription, please follow the steps listed below: Go to https://wpgateways.com/my-account/ and login if you are not logged in already. Click on the "Subscriptions" link on the left hand side panel. Click on the...

I need to upgrade my license from Basic to Advanced Good choice! The advanced version of our plugins supports recurring payments among many other features listed on individual sales pages. Just send us an email on support@wpgateways.com quoting your order number for basic version and we will send you a special discount code so you only have to pay the...

How do I setup my plugin? The plugin zip should contain a readme file that you can open in a text editor for all the instructions you need to get it to work. If you face issues getting it to work, please setup temporary FTP and WP admin access and send them to support@wpgateways.com so we...