Pledged Plugins

NMI Gateway Error: The cvv field is required Please contact your merchant service provider to change your NMI account so that CVV requirement is changed from "Always Required"...

Authorize.Net Error: User authentication failed due to invalid authentication values. If you are using the plugin in the sandbox mode, please ensure that you are using a separate sandbox account (and not your live account) for testing, i.e. Please make sure it is not your live account but the one that is on sandbox.authorize.net.  The testing guide linked below states that...

NMI: Gateway Error: Your account is not set up to use the Customer Vault Our NMI extension for WooCommerce saves all sensitive card information in your merchant account for which NMI provides a vault that issues tokens to use for future checkout.  Please make sure you have the customer vault enabled on your merchant account with the ability to charge further payments using just...

How to use Authorize.Net AIM emulation? If you are using our free Authorize.Net extension and want to use AIM emulation method, you will need to add a few lines of code as written below to your theme's functions.php or in a custom plugin or wherever you have other custom functions written for your site. Please make...

How to setup my plugin? The plugin zip should contain a readme file that you can open in a text editor for all the instructions you need to get it to work. If you still face issues getting it to work, please setup temporary FTP and WP admin access and send them to support@pledgedplugins.com so...

I need to upgrade my license to Enterprise Good choice! The Enterprise version of our plugins supports WooCommerce Subscriptions among many other features listed on individual sales pages. Just send us an email on support@pledgedplugins.com quoting your order number for the Pro version and we will send you a special discount code, so you only have to pay the...

eProcessingNetwork Add-on Stopped Working Abruptly If you had the eProcessingNetwork add-on that was working earlier and stopped working all of a sudden, then the reason could be that eProcessingNetwork recently started requiring TLS 1.2 and that is what our plugin uses to communicate with ePN.  You can login to WP admin panel and then navigate to...

How do I generate an ePN RestrictKey? Login to your ePN Merchant Service Centre account. Go to Web Services -> Processing Controls page. Click on the Generate RestrictKey button and copy the generated RestrictKey. Paste the RestrictKey in the corresponding field on the plugin settings page and save.

I am getting the error: "Blocked (3)" with ePN extension To use our eProcessingNetwork add-on, you will need to enable the TDBE (Transparent Database Engine) integration from your ePN merchant account using the following steps: Login to your ePN Merchant Service Centre account. Go to Web Services -> Processing Controls page. Under Disabled Integrations you will need to UNCHECK "TDBE (Transparent Database Engine)"...

Why does updating a payment method from My Account dashboard not change the card used on subscriptions? Looks like there is some confusion here. The "Payment Methods" section under My Account page relates to saved payment methods of a customer in general and not any particular active subscription. The customers can add any number of cards on this section and then choose any of them at the...